Last Updated: July 17, 2026
Knot ("Knot," "we," "us," or "our") is a matchmaking and relationship platform operated by Clean Connect ("Company").
This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal information when you use the Knot mobile application, website, and related services (collectively, the "Services").
By using Knot, you acknowledge that you have read and understood this Privacy Policy.
The information we collect depends on how you use the Services.
When you create an account, we may collect:
You are responsible for ensuring that the information you provide is accurate and truthful.
You may voluntarily provide information for your Knot profile, including:
Some information may be visible to other users depending on your privacy settings and the functionality of the Services.
Knot may provide identity verification features designed to improve trust, authenticity, fraud prevention, and platform safety. Where you choose or are required to complete verification, we may collect:
Depending on the technology used, identity verification may involve automated systems, artificial intelligence, facial comparison, document analysis, or third-party verification service providers.
We process verification information for purposes including: confirming that an account is associated with a real person, detecting fraudulent or manipulated identity documents, preventing impersonation, preventing duplicate or fraudulent accounts, protecting users and platform integrity, and determining whether a profile may become publicly visible or receive a verification status.
Verification does not guarantee that a user is completely safe, truthful, trustworthy, or suitable for a relationship.
We retain verification information only for as long as reasonably necessary for the purposes described in this Privacy Policy, applicable legal requirements, fraud prevention, dispute resolution, and legitimate platform-safety purposes.
Knot may use artificial intelligence and automated technologies to provide certain features.
Knot may process information such as profile information, preferences, interests, interaction information, compatibility information, and user-provided preferences to generate recommendations, compatibility suggestions, and potential matches.
AI-generated recommendations are suggestions only. Knot does not guarantee that a recommended person is compatible, trustworthy, safe, truthful, or suitable for a relationship.
Knot may provide an AI Coach to assist with matters such as profile improvement, communication suggestions, conversation guidance, relationship-related general guidance, dating suggestions, questions about using Knot, and general interpersonal advice.
The AI Coach is an automated software system. It is not a human being and does not provide professional medical, psychological, legal, financial, or other regulated professional advice. AI responses may be incomplete, inaccurate, outdated, or unsuitable for your particular circumstances. You remain responsible for your own decisions.
Knot may provide an AI Chat Assistant that allows users to interact with an artificial intelligence system. The AI Chat Assistant:
Information submitted to AI features may be processed by Knot and, where applicable, authorized third-party AI technology providers to generate responses, recommendations, moderation results, or other requested functionality.
Knot may use third-party service providers to provide certain technologies, including:
Where information is sent to a third-party provider, it is processed for the relevant service or business purpose, subject to applicable contractual, technical, and legal safeguards.
If you communicate with other users through Knot, we may process information associated with those interactions, including messages, reports, block information, content submitted for moderation, safety complaints, and metadata associated with interactions.
We may process communications and related information to provide the messaging service, detect fraud and scams, investigate reports, enforce Community Guidelines, prevent harassment/abuse/exploitation/illegal activity, protect users and the platform, and comply with legal obligations.
We do not guarantee that every harmful, fraudulent, or illegal activity will be detected.
When you use Knot, we may automatically collect information such as device type, operating system, app version, IP address, device identifiers, crash information, log information, network information, general location information, usage information, and security and fraud-prevention signals.
We use this information to operate, secure, improve, and troubleshoot the Services.
Knot may process location information where you provide it or where it is technically collected with appropriate permission.
Location information may be used for showing approximate location or distance, improving match recommendations, providing location-related features, security and fraud prevention, and improving the Services.
We do not publicly display your exact residential address unless you voluntarily provide such information in a manner that makes it visible.
We may use information to:
Companies that help us operate the Services, including providers of hosting, databases, AI technology, identity verification, security, analytics, communications, and customer support.
Information that you choose to place on your public or discoverable profile may be visible to other users.
We may disclose information where we reasonably believe disclosure is necessary to comply with law, respond to valid legal processes, protect users, prevent fraud, investigate suspected criminal conduct, address threats to safety, or protect our rights or property.
Information may be transferred in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
We do not sell personal information in the ordinary sense of selling user databases to third parties for their independent marketing purposes.
We retain information for as long as reasonably necessary for providing the Services, maintaining accounts, safety and fraud prevention, legal compliance, dispute resolution, enforcing agreements, and legitimate business purposes.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal, security, and fraud-prevention requirements.
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should immediately report suspected unauthorized access.
Depending on applicable law, you may have rights to:
Some requests may be subject to legal limitations or verification requirements. To exercise applicable rights, contact: cleanconnectng@gmail.com
Knot is not intended for children or users who are below the minimum age permitted under applicable law.
We do not knowingly permit children to create accounts or use adult matchmaking services.
Users must not use Knot to groom minors, exploit minors, facilitate sexual exploitation of minors, contact minors for illegal or abusive purposes, or upload or distribute child sexual abuse material.
Any suspected child exploitation or abuse may be reported to appropriate authorities where required or permitted by law.
Depending on where our service providers are located, information may be processed in countries other than the country in which you live.
Where required by applicable law, we will use appropriate safeguards for international transfers.
Knot may contain links to third-party services.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
You should review the privacy policies of third-party services before providing information to them.
We may update this Privacy Policy from time to time.
When we make material changes, we may provide notice through the Services or other appropriate means.
The "Last Updated" date indicates when this Privacy Policy was most recently revised.
For privacy questions or requests:
Company: Clean Connect
Email: cleanconnectng@gmail.com